Content Guidelines

Reviews on Localnk must be based on your own direct, first-hand experience with a business. Do not review a business you haven't personally visited or used. Do not copy, paraphrase, or base your review on someone else's account or news articles.

Reviews should reflect an experience that happened at a reasonable time — very old experiences may no longer be representative of the business today.

Your reviews must be free from conflicts of interest. You may not:

• Review a business you own, manage, or work for
• Review a competitor's business to boost your own standing
• Write reviews in exchange for payment, discounts, or gifts
• Ask friends, family, or employees to write positive reviews on your behalf
• Use multiple accounts to inflate a business's rating

We use automated systems and manual review to detect these patterns. Violating this rule may result in content removal and account suspension.

Your review should focus on your experience with the business itself — the service, food, products, environment, or staff. Off-topic complaints (e.g., parking conditions outside a business's control, general neighbourhood safety) belong elsewhere.

Rants, personal attacks, or content clearly aimed at harming a business's reputation rather than informing other consumers violate our guidelines.

The most useful reviews tell others exactly what to expect. Include details like:

• What service or product you used
• How long you waited and how staff treated you
• What stood out — positively or negatively
• Whether you would return and why

Very short reviews ("Great place!" or "Terrible!") without context are less helpful to the community.

Localnk is a community platform. We expect all users to engage respectfully. You may not post content that:

• Contains threats, harassment, or personal attacks directed at business owners or staff
• Uses hate speech, slurs, or discriminatory language based on race, religion, gender, nationality, disability, or any other characteristic
• Is intentionally inflammatory or designed to provoke rather than inform

You may express strong negative opinions — honest criticism is valuable. But there is a difference between "the service was rude and unprofessional" and making personal attacks on an individual employee.

Photos help other users understand what to expect. When uploading photos:

• Only upload photos you took yourself or have the right to share
• Photos should reflect the actual business — its food, space, products, or services
• Do not upload photos with visible personal information (faces of individuals, ID documents, etc.) without consent
• Do not upload explicit, violent, or offensive images
• Do not watermark photos with your own logo or promotional material

Do not include personal information about individuals in your reviews or photos — such as full names of private individuals, phone numbers, home addresses, or financial information. Mentioning a staff member by first name in the context of your service experience is generally acceptable.

Localnk is not an advertising platform for businesses. User-generated content must not read like a press release or advertisement. Business owners responding to reviews must not use their responses to promote unrelated products or services.

Accounts that exist primarily to promote a business or product — rather than contribute genuine community content — will be removed.

Do not post content that infringes on copyrights, trademarks, or other intellectual property rights. Do not reproduce full articles, song lyrics, or other protected material in your reviews.

If your content violates these guidelines, we may take the following actions depending on severity:

• Warning — A notification that content was removed for violating guidelines
• Content removal — The offending review, photo, or comment is deleted
• Account suspension — Temporary restriction of your account
• Permanent ban — Severe or repeated violations may result in permanent account termination

You may appeal a moderation decision by contacting Support@Localnk.com with the subject "Content Appeal."

If you see content that violates these guidelines, use the flag or report button on any review, photo, or listing. Our moderation team reviews all reports. You can also email Support@Localnk.com for urgent matters.